Terms & Conditions

Terms and Conditions

Effective Date: [1st JAN 2025]

Welcome to The House of Thewa. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • The content provided on this website is for informational purposes only. While we strive for accuracy, we do not warrant that the content is free from errors or omissions.

2. Product Information and Pricing

  • All prices listed on our website are in [Insert Currency] and are inclusive/exclusive of applicable taxes as specified.
  • We make every effort to accurately display the colors, designs, and details of our products. However, we cannot guarantee that your device’s display will accurately reflect the actual product.
  • Prices and availability of products are subject to change without notice.

3. Orders and Payment

  • Orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to the availability of the product, errors in product or pricing information, or issues identified by our fraud detection systems.
  • Payment must be made in full at the time of ordering. Your payment information is processed securely, and we do not store credit card details.

4. Shipping and Delivery

  • Made-to-Order Items: Delivery for made-to-order items typically takes 20-30 days from the date of order confirmation.
  • In-Stock Items: If the item is in stock, delivery usually takes 7-10 working days.
  • Shipping times are estimates and may vary based on your location and unforeseen circumstances. We are not responsible for delays caused by external factors such as customs, weather conditions, or courier issues.
  • Once your order is shipped, you will receive a tracking number to monitor your package’s progress.

5. Returns, Replacements, and Refunds

  • No Returns or Replacements: Due to the handcrafted nature and customization of our products, all sales are final. Once sold, items cannot be replaced or returned.
  • Exceptions: In the unlikely event that you receive a defective or incorrect item, please contact us within 7 days of receipt. We will assess the situation and, at our discretion, may offer a replacement or refund.

6. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, designs, and trademarks, is the property of The House of Thewa and is protected by applicable intellectual property laws. You may not reproduce, distribute, or otherwise use any content from this site without our express written permission.

7. Limitation of Liability

  • The House of Thewa shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. This includes, but is not limited to, damages for loss of profits, use, data, or other intangibles.
  • In no event shall our liability exceed the amount paid by you for the product that gave rise to the claim.

8. Privacy

  • Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

9. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

10. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our website following any changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: houseofthewa@gmail.com
Phone: 8003305548
Address: Jaipur